Refund policy

At our store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

You have 7 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• The item must be in its original packaging.

• You must provide a receipt or proof of purchase.

Items that are damaged due to misuse or not in their original condition may not be eligible for return.

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If your return is approved, your refund will be processed within 5–7 business days and the amount will be credited to your original payment method.

Exchanges

If you received a defective or damaged product, you can request an exchange within 7 days of delivery.

Shipping Costs

Customers are responsible for return shipping costs unless the item received is damaged or incorrect.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

support@wavvy.online